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As they deal with varying challenges, diaper makers continue to prioritize innovation and sustainability
January 2, 2023
By: Tara Olivo
Associate Editor at Nonwovens Industry
Raw material shortages, supply chain disruptions and inflation have tested manufacturers and brands in the baby diaper market over the last few years. Adding to these challenges, birth rates in the U.S. have steadily declined during the last decade and a half. Despite these concerns, innovation is alive in the baby diaper category and new brands have continued to launch. “The pandemic has served as a double-edged sword for the diaper industry,” says Sonali Jagadev, research analyst – Beauty & Fashion, Euromonitor. “On one hand, greater price sensitivity has weakened the spending power of the consumer. On the other hand, increased health and eco-awareness has popularized value added product features with clean origin, natural, plant-based and organic products. Now, some questions have arisen: how do you reach the point where value and quality can meet, and how do you get this balance in the post-pandemic world?” Although the U.S. is a mature market, Euromonitor is still expecting to see modest growth for baby diapers over the next five years, with disposable pants driving this growth. Most of the growth seen today is not volume driven; it is price driven because of inflation, Jagadev adds. Dyper CEO Sergio Radovcic says the supply chain has proven to be one of the most pressing challenges for young brands. “Between the pandemic, the raw material availability and fluctuating prices it creates a constant flux. Brands such as Dyper that rely on specialized plant-based materials and unique raw materials are often particularly disadvantaged and have to exhibit high resilience to assure uninterrupted supply to consumers. These and other challenges also present unique opportunities to innovate, something that comes naturally to young brands rooted in challenging the status quo.” Pricie Hanna, managing partner, Price Hanna Consultants, notes that all competitors have been forced to raise diaper prices to pass through material and supply chain price increases. “To date, it appears that retailers and consumers alike have understood this and generally accepted the higher prices in the U.S. However, household budget pressures are increasingly motivating consumers to start to try lower priced diapers,” she explains. “The inflation pressures and consumer concerns are more intense in Europe due to more severe energy and food inflation hikes.” In the U.S., diaper leaders have reported that private label share gains have happened but seem moderate, Hanna says, while in Europe, where the private label shares have historically been higher than the U.S., private label share growth has been slightly higher this year. Recently, Jagadev has seen strong competition from private labels in the U.S. “Gone are the days when private labels were just considered as a cheaper alternative to the leading brand. Today, private label is not about cheaper—they are just as innovative as premium brands. Private label brands are continually evolving, and in recent years retailers have re-made their own brands by integrating popular product features such as plant-based ingredients, biodegradable, sustainably sourced, soft for baby’s skin, along with eye catching packaging and targeted marketing language. It’s further clouding the line between national brands and private label.” First Quality, a manufacturer of both branded and private label absorbent hygiene products, expects to continue to see a lot of growth for private label in the year ahead, according to Sima Delafraz, chief commercial officer at First Quality. “In the current economy, more consumers are reconsidering private label options,” she says. “This is an opportunity for retailers to invest in their own diaper brands and take a holistic approach to building consumer loyalty. Doing so means understanding consumers’ lifestyles and preferences and delivering personalized products and experiences that meet those needs.” But today, competition is no longer just between the top multinational brands like Pampers and Huggies and private label. Over the last decade, the proliferation of new brands in the disposable baby diaper market has continued to alter the category. By partnering with contract manufacturers, building omni-channel strategies and utilizing social media, smaller independent brands like Honest, Hello Bello and Dyper have been able to make a minor dent in the market. Ontex, an international supplier of personal care products, is capitalizing on the growth of private label and independent brands with its new facility that opened last summer in Stokesdale, NC. The plant currently manufactures baby diapers for retailers and lifestyle brands and will ultimately expand its production and workforce to manufacture products for other product categories. The Stokesdale facility complements Ontex’s plant in Tijuana, Mexico, in supplying the growing partner brand market in North America. In fact, the company’s strategy is to be the number one partner for partner brands—retailers, online lifestyle brands and healthcare facilities, according to the company. Ontex already has a significant position in the European partner brand business. While its position is smaller in North America, Ontex sees this region as a strategic growth platform and is making structural investments in the region to support the group. In July, Ontex’s Mexican business activities, excluding its Tijuana site, was sold to Softys S.A. as it concentrates on its partner brands and healthcare business. In recent years, the Tijuana site has become a contract manufacturing hub for Ontex’s partner brands business. “We have grown double-digit in North America and expect to maintain that momentum in the future,” says a company spokesperson. “The agreement with Softys to divest our business in Mexico and Central America to them, does not include the Tijuana factory, which remains in Ontex’s scope to supply the North American operations, in combination with the Stokesdale plant.” According to Euromonitor, the top two players—P&G and Kimberly Clark—capture most of the baby diaper marketshare, around 75-76%, while private labels make up 16-18% of the market. “Others,” which used to account for 1-2% of the market five years back now holds 3-4% of the market share, according to the market researcher’s preliminary numbers for 2022. “Others” includes brands like Hello Bello, Dyper, Kudos, First Quality, Bambo Nature and Rascal + Friends, etc. “While these brands are considered ‘Other,’ they have gained share from private labels and the leading national brands,” Jagadev observes. Hanna adds that the smaller independent brands have loyal followers who primarily buy online as well as a few major brick and mortar retailers. While these independent brands tend to be premium priced diapers, most of their consumers have high to middle incomes and can afford the higher prices, although current economic trends may slow their growth rates, she comments. While these independent brands have not yet made a significant impact on market share in the category, they have influenced the way both large and small companies design and market their products. “Smaller independent brands like Honest and Hello Bello have long since established the benchmark in design and innovation for the rest of the players,” says Natalia Richer, diaper and absorbent hygiene products consultant, Diaper Testing International. “When Honest launched in 2012, [it] was first-of-its kind in focusing on a premium market, elevated sustainability claims and social-media-worthy patterns and customization. As Honest and a few other brands paved the road in the new premium space, they enjoyed free reign for a few years as it wasn’t until 2019 when P&G responded to this new demand with their own premium diaper line Pampers Pure.” Although the volumes of the small boutique brands such as Dyper and Coterie are but a small fraction of the market, Richer says they are highly aspirational brands and the rest of the industry including raw material suppliers, converters and product developers look to them in defining the next step in innovation powered by heightened sensitivity to new consumer needs.
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